This policy is only applicable to those that use our services. The more information being shared to us, allows us to improve and enhance our services for a better user experience. As you have every rights to know what we do with the information being provided to us, we will continue to keep you updated and notified if there are changes being made in any of our policies. The changes will take into effect within 30 days after it has been released to public. Information being shared with us by you will be used only within the capacity as explained below:-
Basically information provided to us such as your name, address, email address, topic preferences, credit card and other information. This information is stored for record purposes, retrieve of data when you login into your account and also if any enquiry is submitted to our support team, these information will be used as references or for troubleshooting purposes.
This information includes:-
In order for us to provide a complete and smooth experience, we have engaged a few third parties to fulfill that. This is also extended to any social media platforms being used. For advertising purposes in and out of our website, cookies may be used by our third party partners in order to provide you with advertising based on your browsing activities and interests. Only required information will be provided to them and within the guidelines permitted by law.
Kindly click on the respective parties to view their privacy policies.
We are against any illegal activities such as fraud, spam and misconduct and if there is any of such being conducted, we will fully cooperate with the law enforcement agencies for any information requested by them. Kindly refer to our Terms of Service and Acceptable Usage Policy.
With the recent implementation of General Data Protection Regulation (GDPR), it gives people a certain rights towards their personal data being collected by us. As such, we recognise and therefore comply to GDPR and the rights as per below :-
Other than our service-related messages, you have the rights to opt-out any communications from us or our partners. The opt-outs will be done within 10 days after the request is being made. You can also request your personal data to be erased from our database in situations of information being not relevant anymore or you would like to stop using our service completely.
You have the rights to ask whether a certain information about yourself is being processed, where is it being stored and for what purpose. You can also request for us to provide to you a copy of your personal data that is being stored by us.
You have the rights to use the data being stored by us to be extracted and shared to other services of your choice.
We are responsible to report any data breaches to you within 72 hours after we were made aware of the breach.
Our systems are to be designed to only obtain relevant information and to process only the necessary data needed to complete our duties.
DPOs are only required if the company is processing and monitoring large amount of data on a regular basis or specific categories of data and data relating to criminal convictions and offences of which in this case we do not and only process data when necessary.
Majority of these rights are able to be exercised and updated once you have signed into your account. If you have any questions or in need of assistance, please contact us at firstname.lastname@example.org.
Your usage of our service is subjected to our Terms of Service. We will not store any contents of the emails sent and receive by you using our service permanently. It is temporarily done in order for us to maintain the reputation of our systems, ensuring all emails are complying to our Terms of Service, help you re-attempt to delivery emails that were previously unsuccessful and for providing data logs.
Once you have cancelled your account, all your personal data in our servers will be permanently erased after 30 days.
If you have questions about this Policy, or if you're concerned that we are using your information improperly, please contact us by mail:.Enginemailer @ Teneo Technologies Sdn Bhd (666508-K)