This policy is applicable to users of our services and visitors to our website. The information you share with us helps us provide, improve and enhance our services for a better user experience.
You have the right to know how your information is collected, used and shared. If we make changes to this Privacy Policy, we will update this page and notify you where required. Any changes will take effect within 30 days after they are published.
Information shared with us will only be used as described below.
We may collect information you provide to us, such as your name, address, email address, mobile number, topic preferences, payment information and other information. This information is stored for record purposes, account access, support enquiries, troubleshooting and other service-related purposes.
Each time you visit our website, we will collect your information automatically via cookies or other similar technology. This is done automatically for the purposes of saving your login sessions in between visits, remembering your display preferences and also track your use of our website. You may opt out of allowing us to use cookies. However, this may cause some of the services provided by us to not work properly for you.
This information includes:-
In order for us to provide a complete and smooth experience, we have engaged a few third parties to fulfill that. This is also extended to any social media platforms being used. For advertising purposes in and out of our website, cookies may be used by our third-party partners in order to provide you with advertising based on your browsing activities and interests. Only required information will be provided to them and within the guidelines permitted by law.
Kindly click on the respective parties to view their privacy policies.
We are against any illegal activities such as fraud, spam and misconduct and if there is any of such being conducted, we will fully cooperate with the law enforcement agencies for any information requested by them. Kindly refer to our Terms of Service and Acceptable Usage Policy.
With the recent implementation of General Data Protection Regulation (GDPR), it gives people certain rights towards their personal data being collected by us. As such, we recognise and therefore comply to GDPR and the rights as per below :-
Other than our service-related messages, you have the rights to opt-out any communications from us or our partners. The opt-outs will be done within 10 days after the request is being made. You can also request your personal data to be erased from our database in situations of information being not relevant anymore or you would like to stop using our service completely.
You have the rights to ask whether a certain information about yourself is being processed, where is it being stored and for what purpose. You can also request for us to provide to you a copy of your personal data that is being stored by us.
You have the rights to use the data being stored by us to be extracted and shared to other services of your choice.
We are responsible to report any data breaches to you within 72 hours after we were made aware of the breach.
Our systems are to be designed to only obtain relevant information and to process only the necessary data needed to complete our duties.
DPOs are only required if the company is processing and monitoring large amount of data on a regular basis or specific categories of data and data relating to criminal convictions and offences of which in this case we do not and only process data when necessary.
Majority of these rights are able to be exercised and updated once you have signed into your account. If you have any questions or in need of assistance, please contact us at [email protected].
Your usage of our service is subject to our Terms of Service.
For email services, we do not store the contents of emails sent or received through our service permanently. Email content may be stored temporarily for purposes such as maintaining the reputation of our systems, ensuring compliance with our Terms of Service, helping you re-attempt delivery of previously unsuccessful emails and providing data logs.
For other services and features, including Enginemailer Conversations, we may store relevant content, messages, conversation history, files, logs and related service data as necessary to provide, operate, support, secure and improve the service.
Once you have cancelled your account, all your personal data in our servers will be permanently erased after 30 days.
If you have questions about this Policy, or if you're concerned that we are using your information improperly, please contact us by mail:
Enginemailer Sdn Bhd (1291997-H)